Ordering Information

Ordering Samples
Samples can be order on each relevant page, payment can be made online via Paypal or by personnel cheque (made payable to D. Taylor). When ordering samples please state your colour scheme/theme, we will try our best to send out samples in your stated colour, but please note this can not always be possible.
The price of any samples ordered will be deducted from any subsequent orders you may make. Wedding favour samples are sent to you empty. All sample orders will be sent to you with an order form should you wish to place an order. Samples of ribbon, card, etc are available on request.

Placing An Order
If you ordered a sample please use the form sent out to you or you can download and print an order form from the relevant page, post it to us along with your payment/deposit or you can request to pay via paypal, whereby a invoice will be sent to you via e-mail.
Please try to order ALL items and quantities required at once, as colour variations can occur in different batches of card, paper, ribbon etc and certain handmade papers are dyed by batch and each colour batch can vary significantly. We do appreciate that quantities can alter, so any additions can be added at a later date.
If you would like to match any colours i.e from your dress or your bridesmaid dresses, we would be grateful if you could provide us with a swatch.
Where applicable prices include a white envelope, a blank or printed insert with your chosen text etc.
Before placing an order please read our terms and conditions.
All orders over £150.00 (excluding p+p) will receive a 10% discount.
Please state the following when placing an order if applicable

  • Colour
  • Insert colour
  • Insert font style
  • Insert font colour
  • Layout
  • Ribbon colour
  • Rhinestone colour
  • Decoration colour
  • Etc, etc

Proofs
Once we have received an order and deposit from you a proof will be sent out to you as soon as possible for your approval. Once your signed proof/s are received your deposit will become non-refundable. Please note that proof-reading is the responsibility of the client, so please ensure you check all details thoroughly, especially spelling of names and dates, then sign it and return it as quickly as possible.

Payment

To enable work to commence on order we need a 50% deposit (non-refundable) along with your completed order form. Once this has been received and processed, work will commence. When work on your order is nearing completion you will be sent an invoice for the remaining balance which will need to be paid before your order is dispatched. The remaining balance will need to be paid within 7 days of receipt. Payment can be made by cash, cheque (payable to D. Taylor) or you can request to pay by credit/debit card via paypal (we charge an extra 3% to cover paypal fees, with the exception of samples) or google checkout. Payment of your deposit will be taken as acceptance of all terms and conditions mentioned on this web site.

Delivery Info
All orders within the UK will be sent 1st class, via Royal Mail Recorded Delivery and will require a signature upon delivery. We do offer special next day delivery at extra cost. We cannot accept responsibility for goods lost or damaged in transit, although every effort will be made to ensure your order is adequately packaged to ensure goods do not get damaged. International orders, will be sent via airmail and will be charged accordingly, prices on request. For insurance orders, will be charged accordingly, prices on request.

UK Delivery Prices  
• Orders £0.00 - £10.00 = Free
• Orders £10.01 - £25.00 = £4.00
• Orders £25.01 - £45.00 = £5.00
• Orders £45.01 - £75.00 =£7.00
• Orders £75.01 - £100.00 = £10.00
• Orders £100.01 - £250.00 = £13.00
• Orders £250.01 or more = Free
Insurance (optional)  
• Orders £0 - £34 = Free
• Orders £34.01 - £100 = £1.20
• Orders £100.01 - £250 = £2.45
• Orders £250.01 - £500 = £3.70
 
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